Thu, Jul 13, 2017
2:00 PM - 3:00 PM ET

CRM and the Customer Service Team: Why and How to Get Your Customer Service Team Onto CRM Did you know that organizations where the Customer Service team (often called Inside Sales or Customer Care) uses CRM experience better adoption across sales teams too?  Join us to learn why it is critical for customer service teams to adopt the same CRM solution as your sales team, the non-negotiables for customer service adoption, and the common problems to avoid.

Event Type External Admission Free Click here to register for this event Grab your spot now!
 
Thu, Jul 27, 2017
2:00 PM - 3:00 PM ET

Building a Better Intranet: How Office 365, SharePoint and Dynamics Can Transform Your Business It's a fact: the way we work is changing. As our digital tools grow rapidly and become more sophisticated, are we really better off? Is an Intranet still relevant in today’s digital world? If so, then why do 60-80% of organizations that try to implement Intranets and other social collaboration initiatives continue to struggle with their effectiveness?
 
In this webinar, we will discuss how the Intranet and users have evolved over time, and look at how small changes in your approach can ...

Event Type External Admission Free Click here to register for this event Grab your spot now!
 
Thu, Aug 31, 2017
2:00 PM - 3:00 PM ET

CRM and Change Management - The Human Factor Customer experience management projects can transform a company – from the brand to the bottom line.  In this session you’ll learn how to go beyond technology and learn a framework for changing how your business thinks about customers.  
 
· Identify the right structure for your CRM leadership team
· Learn why CRM training doesn’t work, and how to adopt a new approach
· The top 5 drives of change management – and how to apply each
· Getting leadership engagemen...

Event Type External Admission Free Click here to register for this event Grab your spot now!
 
 
Wed, Sep 13, 2017
2:00 PM - 3:00 PM ET

Digital Workplace Transformation Is your organization ready for the future?  New technology and tools come and go, but there is a constant factor that we have found in ever successful digital workplace.  Join us as we share that constant and help your company prepare for the future of work.

Save your spot now for ArcherPoint and C5 Insights free Lunch and Learn webinar where we will help prepare your business as we redefine and re-imagine productivity.

Event Type External Admission Free Click here to register for this event Grab your spot now!